Our Staff

Kelly Betz, HAS

Kelly Betz, HAS

Hearing Aid Specialist

Kelly Betz has been licensed as a Hearing Aid Specialist in the state of Florida for several years and was involved with hearing care and protection long before moving to Florida from Illinois. He loves his work and this is abundantly clear to his patients. Everyone who walks through the door will be greeted kindly and offered any help they may need. Several of his patients have expressed their gratitude to him through letters and “Thank you” cards, sent to the office or to the manufacturer. Some of these can be seen in the office lobby. Kelly’s patients often say how much they appreciate that he treats them as family. He truly has their best interest in mind with each and every interaction. He has also been recognized by Northland Hearing Centers as a leader in his field. Come in-meet someone who truly cares about you and your hearing.

Eilleen Mcdonough, PSC

Eilleen Mcdonough, PSC

Patient Services Coordinator

Hi, I’m so happy to be a part of this great company and look forward to many years. I’ve been in the Hearing Aid business for 2 years, worked in Colorado and hold an apprentice license there. I moved here to be closer to family with my adopted grandson and 2 dogs. I love the area and the ocean!

Sherry Wilson

Sherry Wilson

Patient Services Coordinator

Sherry Wilson is a Patient Services Coordinator. Sherry is originally from Hammond, Indiana and moved to Jacksonville, Florida in 1980. Sherry attended Technical Vocational High School and started working at Audibel in 2002. Sherry began working in the hearing industry in 1980 and was drawn to their profession because ability to witness people hearing again.

What Sherry loves most about helping save hearing lives is to look Into patient’s eyes and see the joy from hearing again. Sherry strives to save another hearing life in her everyday work with patients. Outside of saving hearing lives, Sherry loves hobbies such as gardening and visiting Her Grandchildren.

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Customer Reviews

Very Happy with our experience with U.S. hearing Aid Center, very professional, patient (with my grandmother), very informative and all around great employees, smiles and welcoming feeling when we walked through the door!! I would highly recommend this company to anyone seeking hearing aid loss and improving their quality of...

Kristen Hollis, on Google

Dr Kelly is very friendly and approachable! He takes his time with each patient and listens to your concerns and answers all of your questions! He is a very kind and compassionate person! We will definitely be using Dr. Kelly for all of our future issues !

Jim Cummings, on Google

This is the last stronghold for customer service left in the area. Sherry and Dr Kelly are both amazing people that have gone above and beyond to help my father-in-law in the replacement and adjustment of his hearing aids. Not only did they provide the greatest service to a customer,...

Eric Fleming, on Google

This place is absolutely top notch. I went in a few weeks ago with bilateral muffled hearing and pain. I was also worried about difficulty hearing since hearing loss runs in my family. The hearing aid specialist on staff, Kelly, made me feel so comfortable. He answered all my questions...

Allie McGuffey, on Google

The staff and customer experience was 100% the best. They were very friendly and helpful, I walked in with no appointment hoping to drop off my grandmother's hearing aids and at least get them back next week. No. They cleaned and repaired them on the spot and it didn't cost...

Michael Frederic, on Google

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